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KMID : 0384920080170020210
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Korean Journal of Occupational Health Nursing
2008 Volume.17 No. 2 p.210 ~ p.215
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The Factors Influencing the Satisfaction of Medical Sequelae Management Service among Injured Workers
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Choi Yun-Young
Choi Eun-Sook
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Abstract
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Purpose: This study aimed to find the factors affecting medical sequelae management service satisfaction among injured workers.
Method: This study population were 200 randomised samples of 619 medical sequelae management beneficiaries from April to June 2007 among occupational accident treatment ending workers in 2006. Data were collected through the telephone survey from November 28 to December 7 in 2007. Data were analyzed by χ2 test and multiple logistic regression using SAS 9.1 version.
Results: According to the finding of this study, positive perceptions for the purpose and the effect of medical sequelae management were the factors influencing the satisfaction of medical sequelae management service.
Conclusions: We recommend key issues to take into account for enhancing medical sequelae management service satisfaction in workers’ compensation as follows; explaining the purpose and effect of medical sequelae management to client, evaluating medical sequelae management effect, and the policy participation of medical profession.
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KEYWORD
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Occupational accident, Compensation, Worker, Medical sequelae, satisfaction
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